Frequently Asked Questions

Yes. Checkout is hosted securely by Shopify and supports the payment methods shown at checkout. We never see or store your full card number.

Dress Like Mommy is an online-only store operated by FKG Trading LLC in Naples, Florida, USA. We don't have a physical store or showroom. Our styles are made and shipped by trusted manufacturing and fulfillment partners, many of them overseas, directly to you.

We sell online only, with no store rent, and ship directly from our production and fulfillment partners. We pass the savings on to families.

Usually within 1 business day, Monday to Friday. Include your order number so we can help in one reply.

Use the size chart on each product page. Sizes vary by style and many run smaller than typical US sizes, so compare measurements in cm or inches, not your usual letter size. Our Size guide shows how to measure, or email us your measurements for a recommendation.

Open the style you love, choose each person's size (for example, one for mom and one for each child), and add them to your cart one by one. You'll find matching pieces for dad, kids and baby linked from the product page where available.

All the options shown at checkout, including major cards and available wallets such as Shop Pay, Apple Pay, Google Pay or PayPal where supported.

Join our newsletter at the bottom of the page for 10% off your first order. Unless stated otherwise, only one discount code can be used per order, codes have no cash value, and they can't be applied to past orders.

Standard shipping is included in our prices wherever a standard method is available. Checkout shows the exact method and any express upgrade before you pay.

Orders ship within 5 business days (most in about 3). If checkout shows a delivery estimate for your address, use it as a guide, not a guaranteed date. Because most parcels travel internationally, allow extra time around holidays. See Shipping info.

For orders outside the United States, duties and taxes charged by your country are the customer's responsibility unless checkout says they are included. We can't mark orders as gifts or declare a lower value.

If checkout shows a shipping method for your address, yes. Otherwise email us before ordering.

Email us as soon as possible, ideally within 24 hours, with your order number and the change (size, color, address or cancellation). If the order hasn't entered fulfillment, we'll update it or refund it in full. Once an order has entered fulfillment it can't be cancelled; you can return it after delivery under our Returns policy.

Unfulfilled means your order is being prepared (up to 5 business days). Fulfilled means it has been packed for the carrier and your tracking number has been emailed. The first carrier scan can take 24–48 hours to appear.

Use the tracking number in your shipping email on our Track your order page. New tracking numbers can take 24–48 hours to show the first scan.

International parcels often pause while clearing customs. If tracking shows no movement for 15 business days, or your order hasn't arrived within 30 days after it shipped, email us and we'll open a carrier investigation. If it shows delivered but you can't find it after 48 hours, email us within 14 days of the delivery scan.

You can request a return within 30 days of delivery for unworn, unwashed items with tags attached. Email us first. We'll send a return authorization and the correct return address. Full details are in Returns & exchanges.

We're sorry! Tell us as soon as possible, ideally within 7 days of delivery, with your order number and photos of the item, the size tag and the packaging. We'll send a replacement or refund, and usually you won't need to return anything. Reports after 7 days are still reviewed where the law gives you longer rights.

Yes. Email us with your order number and the size you need. For sizes chosen by the customer, return shipping is paid by the customer. Sometimes we can offer a partial refund or store credit so you can keep the item.

Within 5–10 business days after your return is approved, to your original payment method. Your bank may take another 2–5 business days to show it.